Same Brilliant AI platform, tuned end-to-end for locksmiths. Agents that know your world, workflows that ship on day one.
10 locksmiths-specific specialists orbiting Marlow + Sam. Hover any node to see who's who. Lines show who they synthesise through.
Sound familiar? Here's what changes the day your AI team comes online.
Same Brilliant AI agents, niche-tuned playbooks. They speak your trade, not generic CRM-speak.
3am 'locked out': Tumble routes to nearest on-call by postcode + current job, flags if engineer has done 4 emergencies in 24h (rota burn-out), drafts customer SMS with 25-min ETA + safety advice.
After job: Chit drafts the BS3621-compliant report + photo annotations + insurance-approved-lock language, ready to send to the customer's insurer before you've packed the van.
Mr Hassan's 6-flat portfolio: 2 BS3621 expiries in Sept, 4 in Nov. Bolt drafts the 90-day-out reminder + the 'bundle all 6 same week for £X' offer - for your approval.
8 of last month's losses cited 'too long to answer' (median 4 min). Test: 60-second auto-text-back with the engineer's ETA + a follow-up call within 90 seconds on lockout-keyword inbounds.
Two examples your agents handle out of the box. Tone shifts when we tune it for your specific business.
Every locksmiths sub-account ships pre-loaded with these. Switch any off, tune any with your wording.
26+ workflows and 14 specialist agent roles live for your niche. Here are the headline picks; the full catalogue is one click away.
+ 1 more niche workflow + 20 universal workflows. See them all.
+ 8 more specialist roles for locksmiths. See the full fleet.
These aren't generic 'send a reminder' workflows. They model, recommend, optimise, and tell you what to do. One creative thing each, that no off-the-shelf automation tool can do for you.
Triages inbound lockout calls by urgency + customer vulnerability + van location; promises a response window the on-call locksmith can actually hit; never over-promises just to win the call.
Builds the customer-facing insurance pack (photos + incident note + invoice with the right line-items for each major insurer's claim form); customer claims back without re-typing or chasing the locksmith for a missing receipt.
On a key-cutting visit or lockout call, reads the door + frame + lifestyle signals (Airbnb / shared house / elderly resident / dog-walker access) + drafts the per-customer smart-lock conversation.
For commercial sites + HMOs: drafts the master-key system design (key hierarchy + cylinder count + ANSI / EN grading); books the consultation; tracks the long sales cycle through approval.
Tracks every engineer's DBS + MLA + relevant certifications + insurance; renews documentation BEFORE expiry; surfaces credentials in the inbound call automation (an MLA-vetted firm beats Google directory listings).
Per-postcode Google Business Profile freshness + Trustpilot + Checkatrade + MLA-find-a-locksmith listing health; surfaces the gaps a competitor is using to outrank locally.
Post-lockout / post-burglary visits are the highest-intent moment for CCTV / alarm upsell; reads the visit context + drafts the per-customer follow-up timed to the emotional window (48-72h after the incident).
Identifies local estate agents, property managers, letting agents + holiday-let operators (chronic key-pool churn customers); drafts the per-agent account pitch with the per-property pain hook.
Drafts customer review request AND a private engineer-coaching note from the same job-completion signal (especially for the high-stress emergency lockout - the post-job review carries the relief).
Per-customer payment-history overlay; flags new jobs matching late-payer signatures (especially uninsured lockouts paid by 'I'll transfer it'); proposes card-on-arrival rule per.
The agents above are the ones we lead with for locksmiths. Your subscription includes the full catalogue + the feature set + every other agent we ship, ready when you need them.
A five-minute conversation with Sam captures your business, your tone and your priorities. No card needed.