Same Brilliant AI platform, tuned end-to-end for auto repair shops + garages. Agents that know your world, workflows that ship on day one.
13 auto repair shops + garages-specific specialists orbiting Marlow + Sam. Hover any node to see who's who. Lines show who they synthesise through.
Sound familiar? Here's what changes the day your AI team comes online.
Same Brilliant AI agents, niche-tuned playbooks. They speak your trade, not generic CRM-speak.
MOT due 25 Aug for Mr Hassan's Audi A4. Cam knows he books last-minute (history: avg 9 days before due), so drafts the 14-day-out reminder + 'this slot Tue afternoon is wide open' rather than the 60-day-out generic.
Mr Patel's Civic: GHL has MOT-due as 14 Sept; DVSA database says 21 Aug. Plate flags the mismatch + recommends fix + holds the recall until owner confirms.
Brake-pad set for an X5: Crate pulls 4 suppliers, compares price + delivery + warranty + the supplier's historical defect rate from the workshop's repair log, recommends Supplier B + a back-up if delivery slips.
MOT retention 74% (target 82%). Cam's cluster: 3-5y-old cars drift; >10y-old cars convert. Recommends a 'check-up + MOT bundle' offer at 3-year-old mark to lock the relationship.
Two examples your agents handle out of the box. Tone shifts when we tune it for your specific business.
Every auto repair shops + garages sub-account ships pre-loaded with these. Switch any off, tune any with your wording.
26+ workflows and 14 specialist agent roles live for your niche. Here are the headline picks; the full catalogue is one click away.
+ 1 more niche workflow + 20 universal workflows. See them all.
+ 8 more specialist roles for auto repair shops + garages. See the full fleet.
These aren't generic 'send a reminder' workflows. They model, recommend, optimise, and tell you what to do. One creative thing each, that no off-the-shelf automation tool can do for you.
Tracks every customer's MOT expiry; 60/30/14 day taper with the personalised hook (last year's advisories + the service due alongside); converts MOT bookings into service-work where the data justifies it.
Continuously audits MOT testing discipline (test duration outliers, defect-rate vs DVSA norm, NT/RFR ratios) + flags any pattern that would trigger a disciplinary visit BEFORE DVSA arrives.
Tracks every supplier order: price, lead-time, defect rate, warranty-claim outcome; drafts the per-supplier monthly review + the named negotiation lever to use next renewal.
Models the courtesy-car fleet utilisation + per-vehicle wear + insurance + the customer-loyalty value of the loan; flags when to add / retire / re-route a car.
Tracks the local EV / hybrid car-park share + the shop's EV-trained technician count + the IMI Level 3 EV certification pipeline; flags when the next technician needs the next module + when to start marketing EV servicing in local postcodes.
Captures the technician's voice-note walkthrough of the diagnostic findings; auto-builds the customer-facing video / report with the findings + recommended work + transparent why - the close rate on customer-present narration is 2x generic 'we found these issues' lists.
Models the day's bookings by job type + technician skill + bay availability + parts-on-hand; reshuffles the diary to maximise bay throughput without breaking customer SLAs.
Identifies local taxi firms, delivery operators, local-authority fleets + small-business van fleets; drafts the per-fleet pitch with the per-customer fleet pain hook.
Cross-references the customer base against active manufacturer recalls + warranty bulletins; drafts the per-customer 'your vehicle has an open recall' outreach (paid by the manufacturer).
Per-customer payment-history overlay; flags new jobs matching late-payer signatures (especially private-hire drivers + multi-write-off insurance jobs); proposes deposit / on-collection rule per.
Drafts customer review request AND a private technician-coaching note from the same job-completion signal; tracks per-technician review velocity.
Per-service-area Google Business Profile freshness + service-area maps + per-vehicle-brand listing health (BMW-specialist vs all-makes); drafts the per-postcode service-area expansion plan.
Cross-references customer service history with tyre-age + winter / summer changeover windows + weather forecast; drafts the per-customer tyre + seasonal-prep outreach.
The agents above are the ones we lead with for auto repair shops + garages. Your subscription includes the full catalogue + the feature set + every other agent we ship, ready when you need them.
A five-minute conversation with Sam captures your business, your tone and your priorities. No card needed.